What is the design cycle?Can you meet urgent order requirements?
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Can you customize the logo, packaging, and labeling of the products to meet our brand promotion needs?
Yes, we absolutely can customize the logo, packaging, and labeling of the products to align with your brand promotion needs. We offer flexible solutions to ensure the final product reflects your brand identity accurately. You will need to offer us including brand guidelines (logo files, color codes, fonts, etc.).Specific requirements for packaging and labeling (size, material, design preferences).Any regulatory or compliance information needed for labeling.
What shipping methods do you support?
We offer a variety of reliable shipping options to balance cost, speed, and your needs:1.Express Couriers: Such as DHL, FedEx, UPS. Ideal for samples and urgent shipments (typically 3-7 business days).2.Air Freight: Cost-effective for larger volumes than couriers (typically 5-10 business days to major airports).3.Sea Freight: The most economical choice for large volume orders (FCL or LCL). Transit times vary by destination (e.g., 20-45 days). We will recommend the most suitable method based on your order quantity, destination, and timeline after you place an order.
Who is responsible for customs clearance and related fees?
Our Regular shipping temrs is FOB Shanghai, Oversea buyers will be responsible for customs clearance and related fees.
Can you deliver the goods to our designated warehouse?
Yes, absolutely. We can deliver the goods to your designated warehouse address.For your reference, this is valid when our information is completely accurate.
What is the warranty period for your industrial lighting products?
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How do you handle product quality issues (e.g., replacement, repair, refund)?
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